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Digital Innovation: Why Payment Should Come First
Did you know that nearly one in three consumers have changed their primary method of making payments, citing issues such as convenience and safety? Case in point: Digital payment is rapidly becoming the preference and expectation of today’s policyholders.

Last month, VPay kicked off a 3-part webinar series featuring Bryan Falchuk, founder of Insurance Evolution Partners and a leading advisor, author, and leadership coach, exploring the role of electronic payment in overall claim digitization strategies. The reality is that most insurers recognize the need to transform claim processes but struggle with how to strike the right balance between human and digital interaction. In this second installment, we’ll continue our insightful discussion with a panel of leading industry experts who will discuss why digital payment is a sure win and the best starting point for realizing immediate ROI. You’ll learn how to immediately cut costs while simultaneously elevating net promoter scores.

Register today. Space is limited.

Jul 13, 2021 01:00 PM in Eastern Time (US and Canada)

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Bryan Falchuk
Founder and Managing Partner @Insurance Evolution Partners
Bryan Falchuk is the Founder and Managing Partner of Insurance Evolution Partners, which advises carriers and their partners on how to navigate an evolving industry facing disruption and change. Bryan spent 20 years in the insurance industry, including serving as Head of Claims for Hiscox USA and leading Growth for insurtech communications solution, Hi Marley. Bryan has also held leadership roles in corporate strategy, operations and distribution at carriers like Liberty Mutual and Beazley. He was a consultant in McKinsey & Company’s insurance practice, and is on the advisory boards of several startups focused on the insurance industry.